Alannah Hill Black and Red Longline Jacket

View our full shipping policy here.

Australia

Free Shipping over $100

Standard shipping $8.95
7-14 Business Days

Express shipping $11.95
5-7 Business Days  

New Zealand

Free Shipping over $150

Standard shipping $15
14-28 Business Days

Express shipping $25
7-10 Business Days

Cheribomb Retro Returns & Refunds Policy

At Cheribomb Retro, we want you to love your purchase! Please review our returns and refunds policy to ensure a smooth shopping experience.

Main Store Returns

• Return Timeframe: Items must be returned within 30 days of delivery.
• Refunds: Refunds for change of mind or incorrect sizes incur a 10% admin fee. Postage costs are non-refundable.
• Store Credit Option: Prefer a hassle-free return? Opt for 100% store credit (no admin fee!) issued as a gift card with a 3-year expiry.
• Damaged or Incorrect Items: Contact us at info@cheribombretro.com if your item is damaged or incorrect. Items must be unworn, unwashed, and with tags attached.

Clearance & Sale Items

• Final Sale: Clearance items and those purchased with a discount code are final sale and not eligible for refunds, exchanges, or store credit. Please choose carefully.
• Returned Clearance Items: Clearance items sent back to us will be returned to you, along with an invoice for postage.
• Sizing Help: Not sure about sizing? Feel free to contact us at info@cheribombretro.com prior to purchase for personalised advice.

Second Love Range

• Notification: Notify us within 1 day of delivery via email at info@cheribombretro.com.
• Return Timeframe: Items must be returned within 7 days of delivery.
• Refunds: Returns are subject to a 10% admin fee, and postage costs are non-refundable.
• Condition: Items must be returned in their original condition.

Returns Process

1. Include Your Receipt: Please include your original receipt with your return for faster processing.
2. Return Address:
   Cheribomb Retro Returns
   30 Shirley Crescent
   Matraville NSW 2036
3. Postage Responsibility: Buyers are responsible for all return and repost postage. We recommend tracked Australia Post satchels for peace of mind.
4. Exchange Requests: Email info@cheribombretro.com to reserve an exchange item (subject to availability).

PayPal Free Returns

If you paid with PayPal, check their free returns policy for possible postage reimbursement.

Contact Us

For questions, sizing advice, or assistance, reach out to us at info@cheribombretro.com. We're here to help! 💖